What you’ll learn
Training overview
Objectives
After taking this training, you should be able to:
- Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
- Examine API and automation capabilities and concepts for Cisco Unity Connection
- Examine API and automation capabilities and concepts for Cisco Finesse
- Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
- Examine API and automation capabilities and concepts for Cisco Webex Teams
- Examine API and automation capabilities and concepts for Cisco Webex Meetings
Prerequisites
Before taking this training, you should have the following knowledge and skills:
- Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
- Basic programming and scripting skills in Python
- Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:
- Cisco Unified Communications Manager
- Cisco IP Phones
- Cisco Finesse
- Cisco Webex Devices (Collaboration and Video Endpoints)
- Cisco Webex Teams
The following Cisco trainings can help you gain the knowledge you need to prepare for this training:
Lab outline
- Configure the Initial Collaboration Lab Environment
- Verify Phone Details
- Configure Phone Line Label
- Configure User Pin
- Configure System Forward No Answer Timer
- Configure Route Plan Report
- Deploy Basic SQL Query
- Deploy Advanced SQL Query
- Configure an Alternate Extension in Cisco Unity Connection
- Configure Voicemail Pin
- Verify Cisco Finesse Agent Settings and Observe XMPP Messages
- Deploy Cisco Finesse Gadget
- Deploy Modify Call Via Video Codec Programmatically
- Configure System Name and Branding
- Deploy and Monitor Video Call
- Configure Custom Control Panel Using the In-Room Control Editor
- Deploy Macro Using the In-Room Control Editor
- Verify Cisco Webex Organization and License Information
- Configure New Cisco Webex Teams Room
- Deploy Cisco Webex Teams Interactive Bot
- Deploy Cisco Webex Teams Widget
- Configure Cisco Webex Meetings User
- Configure and Record Cisco Webex Meeting
- Verify Cisco Meeting Server System Status
- Configure Host Access on Cisco Meeting Server Spaces